Why was I not refunded for my subscription(On hold payment)?
The charge you are seeing on your bank or card statement is actually an authorization request from Google.
Authorization requests are used by Google to verify the validity of your card and ensure that you have sufficient funds to make the purchase. These requests are not actual charges and will not be applied to your account. They will typically remain on your account for 1-14 business days, depending on your bank's policy.
If you continue to see the pending authorization on your account after the 1-14 business days, we recommend contacting your bank for more information. They can provide you with details about the authorization request and help resolve any issues.
We're here to help and will be more than happy to assist you and resolve any issues you may be experiencing.
If you have any questions or face any issues with the app, you can contact support@ling-app.com. We'll get back to you within 24 hours!
Moreover, we'd love to hear what you think of our Ling app! Schedule a call with us here to share your feedback and get 3 months using Ling Premium for yourself or a friend/family member for FREE.
At Ling, we want to unite the world by connecting people from different cultures.