---
title: Why do you only accept certain answers and how to report alternatives?
description: Ling allows users to submit error reports to let us know when they believe that they have found an issue with the app, regardless if it is app functionality based or language learning content related.
---

[Skip to content](https://help.ling-app.com/en-us/faqs/why-do-you-only-accept-certain-answers-and-how-to-report-alternatives#main-content)

English - United States

Show submenu for translations

[![Ling](https://help.ling-app.com/hubfs/Ling.svg)](https://ling-app.com)

Open main navigation

Close main navigation

- English - United States
  
  Show submenu for translations
- [Contact us](mailto:support@ling-app.com)

[Contact us](mailto:support@ling-app.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Ling FAQs](https://help.ling-app.com/en-us/faqs?hsLang=en-us)
2. [Learn with Ling](https://help.ling-app.com/en-us/faqs/learn-with-ling?hsLang=en-us)

September 14, 2025

# Why do you only accept certain answers and how to report alternatives?

## Do you ever feel like you’re stuck in your language learning journey, even though you know your answer is right?

This can be annoying and demotivating, especially when you’re working hard to learn a new language. But what’s the reason behind this?

 

It has to do with the structure of the language you’re learning. In English, you can often change the order of words in a sentence without changing the meaning. But not all languages are like that. Some languages have more flexibility in how they arrange words, while others have less.

 

To make sure you have the best language learning experience, the app only accepts the correct translation that follows the structure you learned in the lessons. However, if you think your answer is right and should be accepted, you can send it to us as an alternative solution. Our language team will check it and add it to the app later if it meets our standards.

#### **Submit alternative answer**

To send us an alternative answer, you can report it directly from the app and from the lesson where you want to submit it. Just follow these steps:

![screenshot\_20241129\_142052](https://help.ling-app.com/hs-fs/hubfs/in-app%20screenshots/screenshot_20241129_142052.jpg?width=213&height=500&name=screenshot_20241129_142052.jpg)Click/Tap on the “help” button.

![screenshot\_20241129\_142136](https://help.ling-app.com/hs-fs/hubfs/in-app%20screenshots/screenshot_20241129_142136.jpg?width=213&height=500&name=screenshot_20241129_142136.jpg)Click/Tap on "Report an error."

![screenshot\_20241129\_142314](https://help.ling-app.com/hs-fs/hubfs/in-app%20screenshots/screenshot_20241129_142314.jpg?width=213&height=500&name=screenshot_20241129_142314.jpg)Please share your alternative answer with us

Our language team will review and add these alternative answers to our database. Our goal is to help you have a smooth and fun language learning journey. So, if you have any questions or feedback, please feel free to contact us. We’re always here to support you!

 

Enjoy learning with Ling!

 

If you have any questions or face any issues with the app, you can contact [support@ling-app.com](mailto:support@ling-app.com). We'll get back to you within 24 hours!

Moreover, we'd love to hear what you think of our Ling app! Schedule a call with us [here](https://calendly.com/adam-ling-app/ling-user-interview?month=2023-01) to share your feedback and get 3 months using Ling Premium for yourself or a friend/family member for FREE. 

 

At Ling, we want to unite the world by connecting people from different cultures.

 

 

- [Ling](https://help.ling-app.com/en-us/faqs/ling?hsLang=en-us#main-content)

    - [Ling FAQs](https://help.ling-app.com/en-us/faqs/ling?hsLang=en-us#ling-faqs)
- [Simya Solutions](https://help.ling-app.com/en-us/faqs/simya-solutions?hsLang=en-us#main-content)

    - [Simya Solutions Troubleshooting](https://help.ling-app.com/en-us/faqs/simya-solutions?hsLang=en-us#simya-solutions-troubleshooting)
    - [Simya Solutions FAQs](https://help.ling-app.com/en-us/faqs/simya-solutions?hsLang=en-us#simya-solutions-faqs)
    - [Simya Solutions Getting Started](https://help.ling-app.com/en-us/faqs/simya-solutions?hsLang=en-us#simya-solutions-getting-started)
    - [Simya Solutions Settings](https://help.ling-app.com/en-us/faqs/simya-solutions?hsLang=en-us#simya-solutions-settings)
- [Learn with Ling](https://help.ling-app.com/en-us/faqs/learn-with-ling?hsLang=en-us)
- [Using Ling](https://help.ling-app.com/en-us/faqs/using-ling?hsLang=en-us)
- [Account Management](https://help.ling-app.com/en-us/faqs/account-management?hsLang=en-us)
- [Subscription and Payments](https://help.ling-app.com/en-us/faqs/subscription-and-payments?hsLang=en-us#main-content)

    - [Ling Membership](https://help.ling-app.com/en-us/faqs/subscription-and-payments?hsLang=en-us#ling-membership)
- [Settings](https://help.ling-app.com/en-us/faqs/settings?hsLang=en-us)

[![Ling-1](https://help.ling-app.com/hubfs/Ling-1.svg "Ling-1")](http://ling-app.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> [mailto:support@ling-app.com](mailto:support@ling-app.com)

Copyright © 2025, Ling App